Personal Data Protection and Privacy Policy
1. INTRODUCTION
As VOX , we are aware of the importance of securely protecting your personal data, ensuring its confidentiality, and processing it in accordance with the Personal Data Protection Law No. 6698 (KVKK) and other relevant regulations. This policy explains how we collect, use, store, share, and protect your personal data.
2. COLLECTION OF PERSONAL DATA
Our company may collect your personal data through various channels (such as websites, email, phone, verbal or written applications). These data may include your name, surname, contact information, identification number, payment details, and other necessary data required for processing.
3. PURPOSES OF PROCESSING YOUR PERSONAL DATA
The personal data collected may be processed for the following purposes:
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To identify you and verify your identity,
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To provide and improve our services,
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To track your orders,
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To collect feedback to enhance customer satisfaction,
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To communicate with you (campaigns, announcements, notifications, etc.),
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To fulfill our legal obligations.
4. SHARING YOUR PERSONAL DATA
Your personal data may only be shared due to legal obligations and with third parties we have agreements with (such as suppliers and business partners). Additionally, your personal data may be shared with these third parties to ensure secure processing within the country or abroad.
5. SECURITY OF YOUR PERSONAL DATA
The security of your data is very important to us. Therefore, we take technical and administrative measures to protect your personal data. These measures are designed to safeguard your data from unauthorized access, loss, or damage. However, absolute security cannot be guaranteed during data transmission or storage over the internet.
6. RETENTION PERIOD OF YOUR PERSONAL DATA
Your personal data will be retained only as long as necessary under legal regulations and our company policies. We will keep your data only for the required period for processing purposes, after which they will be deleted, anonymized, or destroyed.
7. YOUR PRIVACY RIGHTS REGARDING PERSONAL DATA
Under KVKK, you have the following rights:
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To learn whether your personal data is being processed,
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To request information about the purpose of processing your personal data,
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To request correction of incorrect or incomplete data,
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To request the deletion or destruction of your personal data,
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To request the transfer of your personal data to third parties.
You can contact us to exercise the above rights.
8. CONTACT
You can send your questions, requests, or complaints regarding your personal data via [email address] or [phone number].
9. CHANGES
This Privacy Policy may be updated from time to time. We recommend regularly checking this page to stay informed about any updates.